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From iRecruitment External Site, The Password Reset Email Triggered By External Candidate or Visitor, Doesn't Display Any Details And is Empty (Doc ID 2952588.1)

Last updated on JUNE 01, 2023

Applies to:

Oracle iRecruitment - Version 12.2.4 and later
Information in this document applies to any platform.



In the iRecruitment External Site, an external Candidate / Visitor, triggers an Password Reset Email notification, by clicking the link "Reset Password". But observed that the Email notification received in the registered email is empty and not having any password details in it.


The issue can be reproduced at will with the following steps:

1. Open iRecruitment External Site

2. Click on the "Reset the Password", which triggers a notification to the registered Email.

3. When opened the received Email notification, observed that the email body is empty, there is no content or reset password information displayed on the Email.


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