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Standard Warranties Not Created After Patch 34811322:R12.CSI.C (Doc ID 2953301.1)

Last updated on JUNE 08, 2023

Applies to:

Oracle Installed Base - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms



After the upgrade, the customer is seeing the stuck transactions in IB interface.

The following error seems to be raised from OKS API oks_extwarprgm_pvt.create_contract_ibnew.


Error

OKC_CONTRACTS_REQUIRED_VALUE (COL_NAME=Bill to id is not Valid) Instance validation failed




Steps To Reproduce

The issue can be reproduced at will with the following steps:
1. Book an Order with Item having Warranty BOM association
2. Ship the product
3. Expect Warranty to be created based on BOM association.


Cause

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In this Document
Symptoms
Cause
Solution
References


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