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"NullPointerException" Upon Clicking Table Diagnostics in Employee Self-Service -> My Information -> Salary Tab, Post Upgrade from 12.1.3 to 12.2.10 (Doc ID 2955126.1)

Last updated on JULY 25, 2023

Applies to:

Oracle Self-Service Human Resources - Version 12.2 HRMS RUP14 and later
Information in this document applies to any platform.

Symptoms

When trying to click on Table Diagnostics, following error appears

ERROR

## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.fnd.framework.customjrad.webui.OAQueryBeanViewsInspectCO.processRequest(OAQueryBeanViewsInspectCO.java:429)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:673)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)

STEPS

The issue can be reproduced at will with the following steps:

1. Login to "Employee Self-Service" responsibility.

2. Navigate to My Information -> Salary tab.

3. Observe that there are two Table Diagnostics button.

4. Upon clicking them, encounter the above error.

5. This issue has been observed post System Upgrade from 12.1.3 to 12.2.10

Cause

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In this Document
Symptoms
Cause
Solution
References


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