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APP-JTF-210604 When Trying To Use The Change Strategy Button (Doc ID 2955677.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Advanced Collections - Version 12.1 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

When clicking on the 'Change Strategy' button in the Strategy tab of Advanced Collections, the following errors occurs: 

 
Steps to Reproduce:

Responsibility: Collections Agent
Navigation: Collections

  1. Query a customer and click on the Strategy tab
  2. Click on 'Change Strategy' and receive the error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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