APP-JTF-210604 When Trying To Use The Change Strategy Button
(Doc ID 2955677.1)
Last updated on MAY 20, 2024
Applies to:
Oracle Advanced Collections - Version 12.1 to 12.2 [Release 12.1 to 12.2]Information in this document applies to any platform.
Symptoms
When clicking on the 'Change Strategy' button in the Strategy tab of Advanced Collections, the following errors occurs:
Steps to Reproduce:
Responsibility: Collections Agent
Navigation: Collections
- Query a customer and click on the Strategy tab
- Click on 'Change Strategy' and receive the error.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |