My Oracle Support Banner

R12: AP: View Payment Tab Greyed Out In AP Inquiry Responsibilities (Doc ID 2955778.1)

Last updated on AUGUST 07, 2024

Applies to:

Oracle Payables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When Trying to open the invoice workbench and query for an invoice the View Payments tab is disabled or Greyed Out

 Steps to Reproduce

==========================

1) Payables Manager --> Invoices --> Entry

2) Query for an old invoice or create a new invoice

3) Navigate to View Payments tab

 Due to this issue the View Payment tab is not accessible to view the payment details

Changes

 A new Custom Function was created with all the same details as the Oracle standard function "Invoice Payments" and the new function has been added to the Menu entry .

 System Administrator --> Applications --> Menu

Get the correct Main Menu for the responsibility and then assign the new custom function XX"Invoice Payments" to this Menu

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.