PAXINEAG Advanced Receipt Applied in the Agreements Form, But Unapply Receipt Button, View Receipts Button, and the Funding Button are Greyed Out (Doc ID 2956375.1)

Last updated on JUNE 26, 2023

Applies to:

Symptoms

Create a Receipt in the Receivables responsibility. Create a new agreement in the Projects responsibility with the Advanced Required option as enabled. Click the Apply Receipt button and choose the Receipt that was created in Receivables. The Apply Receipts button is still enabled, but the Unapply Receipt button, View Receipts button, and the Funding button are greyed out. When clicking on the Apply Receipts button again, the Receipt is not shown in the LOV. Due to the Unapply Receipt button, View Receipts button, and the Funding button are greyed out, it appears the selected receipt was not actually selected. How can the Unapply Receipt button, View Receipts button, and the Funding button be enabled?

Replication Steps:
Navigate to > Receivables responsibility > Receipts > Receipts. Create a new Receipt.
Navigate to > Projects responsibility > Billing > Agreement. In the Agreements screen, enter the Agreements information. Save record.
Click the Apply Receipts button. Choose the Receipt that was created in Receivables. Save record.
The Unapply Receipt button, View Receipts button, and the Funding button are greyed out and not enabled.

Cause

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