PATTAR How to Clear a Credit Memo for an Invoice Already Credited in Receivables (Doc ID 295776.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Project Billing - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms


An invoice has been generated in Oracle Projects (PA) and interfaced to Receivables (AR).

A credit memo was entered manually in Receivables against this invoice.
Subsequently the invoice was canceled in PA and a credit for the full amount was generated.

This Projects credit memo is rejected in interface to AR because of the amount already credited.

Cause

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