G-Invoicing: Advance Revenue Recognition Description Changed After Seller Facilitated Orders (SFO) Modification (Doc ID 2958071.1)

Last updated on JULY 11, 2024

Applies to:

Symptoms

The advance revenue recognition description field is changed after a user creates a SFO modification, this should not change.

Steps to Reproduce:

1) Log into a G-Invoicing responsibility
2) Navigate to G-Invoicing Dashboard > GT&C Tab
3) For a new Servicing Agency GT&C document
4) Click on Create Order Link
5) Brings up Seller Facilitated Order (SFO) page
6) Create SFO and default value 'Please Update Description' is populated in the field Advance revenue recognition description.
7) Change the default value and approve the SFO.
8) The updated value of advance revenue recognition description is visible in G-Invoicing.
9) Approve the SFO from requesting agency and pull the Open order to EBS projects.
10) Now initiate the SFO modification and save.
11) The advance revenue recognition description filed is again changed to default value 'Please Update Description'.
12) The modified order push to G-Invoicing is failing with "Field cannot be modified" error.

Changes

Cause

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