AX: Journals Are Duplicated in the General Ledger For Credit Memo Refund Adjustments
(Doc ID 2958090.1)
Last updated on JUNE 27, 2023
Applies to:
Oracle Receivables - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]Oracle Global Accounting Engine - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Oracle General Ledger - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
Symptoms
Duplicate entries are being created for the Credit Memo Refund Adjustments.
Responsibility: General Ledger Manager
Navigate: Journal > Inquiry
Observe that there are two batches/journals for the Adjustment as example:
Batch Journal Entry Source Entered Credit
AR 555555 Receivables Adjustment EUR Receivables 158.03
AX Receivables 77777 AX Receivables EUR AX Receivables 158.03
Clicking to Drill down on each of these batches takes the user to the same Adjustment in Receivables Module.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |