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AX: Journals Are Duplicated in the General Ledger For Credit Memo Refund Adjustments (Doc ID 2958090.1)

Last updated on JUNE 27, 2023

Applies to:

Oracle Receivables - Version to [Release 11.5.10]
Oracle Global Accounting Engine - Version to [Release 11.5.10]
Oracle General Ledger - Version to [Release 11.5.10]
Information in this document applies to any platform.


Duplicate entries are being created for the Credit Memo Refund Adjustments.

Responsibility: General Ledger Manager

Navigate: Journal > Inquiry

Observe that there are two batches/journals for the Adjustment as example:

Batch                             Journal Entry               Source            Entered Credit
AR 555555 Receivables    Adjustment EUR          Receivables      158.03
AX Receivables 77777      AX Receivables EUR     AX Receivables 158.03

Clicking to Drill down on each of these batches takes the user to the same Adjustment in Receivables Module.


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