G-Invoicing - Pulling the Performances for Concession/Credit Memo Creates Open Balance in Related Invoice in Receivables
(Doc ID 2959177.1)
Last updated on JULY 09, 2023
Applies to:
Oracle Project Billing - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
When pulling the performance for concession/credit memo created in Oracle projects, an additional open balance is created in the related invoice in AR.
Steps to reproduce:
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Reference to document: G-Invoicing - How Does Concession Invoice Functionality Work When Applying to Original Invoice? (Doc ID 2903189.1)
Following Scenario 2:
Step 1: Billing Event created - Draft Invoice (No:1) generated - Transferred to AR - Receipt is created and Invoice (No:1) is applied against Receipt
Step 2: Concession Invoice created against Draft Invoice (No:1) - Transferred to AR.
Steps as follows:
- From a project responsibility, navigate to Billling > Event > Project
- Create an event then invoice with 250 and apply the receipt with 250
- Run G-Invoicing mass performance to interface this invoice to G-Invoicing
- Create a concession with 100 and run the interface program
- The interface erred.
- Go to receipt and open 100 from the receipt (update the applied amount with 150 instead of 250)
- Now the concession is interfaced correctly
- When running the G-Invoicing mass performance program, the concession is now in G-Invoicing
- But when checking the receipt, G-Invoicing program opened more 100 in the receipt (100% are marked as unapplied)
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |