G-Invoicing - Pulling the Performances for Concession/Credit Memo Creates Open Balance in Related Invoice in Receivables (Doc ID 2959177.1)

Last updated on JULY 09, 2023

Applies to:

Symptoms

When pulling the performance for concession/credit memo created in Oracle projects, an additional open balance is created in the related invoice in AR.

Steps to reproduce:

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Reference to document: G-Invoicing - How Does Concession Invoice Functionality Work When Applying to Original Invoice? (Doc ID 2903189.1)

Following Scenario 2:

Step 1: Billing Event created - Draft Invoice (No:1) generated - Transferred to AR - Receipt is created and Invoice (No:1) is applied against Receipt

Step 2: Concession Invoice created against Draft Invoice (No:1) - Transferred to AR.

Steps as follows:

1. From a project responsibility, navigate to Billling > Event > Project
2. Create an event then invoice with 250 and apply the receipt with 250
3. Run G-Invoicing mass performance to interface this invoice to G-Invoicing
4. Create a concession with 100 and run the interface program
5. The interface erred.
6. Go to receipt and open 100 from the receipt (update the applied amount with 150 instead of 250)
7. Now the concession is interfaced correctly
8. When running the G-Invoicing mass performance program, the concession is now in G-Invoicing
9. But when checking the receipt, G-Invoicing program opened more 100 in the receipt (100% are marked as unapplied)

Cause

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