R12: AP: ZX: Invoice Validation Program Not Calling Third Party Sabrix for Price Correction Invoices When Run With Default Parameters (Doc ID 2961859.1)

Last updated on JULY 17, 2023

Applies to:

Symptoms

Sabrix is not getting invoked for the price correction credit memo that is corrected by a standard invoice only when it is validated through invoice validation program.

Tax line is not inserted for such Price correction invoices and a Line Variance hold is placed

If the Credit Memo is validated from Invoice workbench, Sabrix is called and a tax line is inserted and it gets validated.

Steps to Reproduce

1. Payables > Invoices > Entry > Invoices

2. Create a credit memo, click on Corrections.

3. Chose Price Correction and correct a standard invoice

4. Go to Requests > Others > Run

5. Submit the Invoice Validation program with default parameters

6. Sabrix call does not happen and tax line is not inserted.

7. Query the credit memo in workbench, a Line Variance hold is placed.

8. Validate same credit memo from workbench, it gets validated correctly and the holds are released.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.