Unable to Launch Configurator: The Servlet Property XXX Has Incorrect Value. It Must Be an Integer Representing Milliseconds (Doc ID 2961938.1)

Last updated on JULY 21, 2023

Applies to:

Oracle Configurator - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

When attempting to launch Configurator, the following error occurs.

The issue can be reproduced at will with the following steps:
1. Log in to Order Management Super User responsibility.
2. Navigate to Sales Order form, query order number.
2. Go to Lines tab and click Configurator button, see error.

Cause

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.