Content Upload Errors After SSL Was Enabled on Weblogic Content Server: The content upload failed. Contact your System Administrator.
(Doc ID 2962131.1)
Last updated on JULY 26, 2023
Applies to:
Oracle Learning Management - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
When attempting to upload content zip file, the following error occurs on Content Upload page:
ERROR
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The content upload failed. Contact your System Administrator.
When attempting to upload content zip file, the following error occurs on Content Upload page after screen logs where enabled:
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caught IOException when opening inputstream for reading:java.security.cert.CertificateException: No subject alternative names present
The issue can be reproduced at will with the following steps:
1. Using Learning Administrator responsibility.
2. Navigate to Content Administration page.
3. Select "Upload" option to upload the content zip file.
4. Enter details > Click Next.
5. Get error.
Changes
Issue start happened after customer enabled SSL on weblogic content server.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |