R12: CE: IBY: Bank Account Transfer With Payments Getting Struck at Build Payments error: "Exception occured when attempting to default internal bank account and/or payment process profile for the documents payable of the provided payment service request"
(Doc ID 2962144.1)
Last updated on JULY 19, 2023
Applies to:
Oracle Cash Management - Version 12.1.3 and laterOracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.
Symptoms
Bank account transfer with Payments is stuck in Validated status.
It does not change to Settled status since the Build Payments concurrent program is ending in error
ERROR
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Build program error: Exception occured when attempting to default internal bank account and/or payment process profile for the documents payable of the provided payment service request.
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Build program error: Exception occured when attempting to default internal bank account and/or payment process profile for the documents payable of the provided payment service request.
STEPS
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1. Cash Management responsibility > Bank account transfers
2. Create a Bank account transfer with Settle Transactions Through Oracle Payments as YES
3. This triggers the Build Payment request
5. Navigate to Other > Concurrent > Query for Build Payments Program. It ends in error.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |