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Error When Launching Maintenance Workbench - ORA-01403: No Data Found (Doc ID 2962409.1)

Last updated on JULY 25, 2023

Applies to:

Oracle Enterprise Asset Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

When attempting to open the Maintenance workbench for an entire department or area or for a particular asset group having a huge number of asset numbers, the following error occurs.

ERROR
-----------------------
ORA-01403: no data found

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. [R] Enterprise Asset Management
2. [N] Work Order Planning > Maintenance Workbench
3. Enter just 1 criteria like Owning Department or Area or a big Asset Group
4. If entering more restrictive criteria the error does not occur.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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