My Oracle Support Banner

G-Invoicing: Unable to Delete or Detach Attachments from Intragovernmental Transaction (IGT) Agreements in The Update Agreement Page (Doc ID 2962777.1)

Last updated on JULY 25, 2023

Applies to:

Oracle Project Billing - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

The Detach icon is greyed out on the Update Agreement page for Intragovernmental Transaction (IGT) agreements.  Therefore, users are not able to remove or delete attachments.

Steps
------

Using a Projects responsibility: 

1. Click Update Agreement on new order from ECC G-Invoicing Dashboard
2. Add a new attachment (bottom of the page)
3. Save Agreement
4. Attempt to Detach file – the icon is greyed out

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.