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Performance Issue in New Instance Screen Accessed from the Pricing/Products Form when Creating or Updating A Service Contract (Doc ID 2963546.1)

Last updated on JULY 28, 2023

Applies to:

Oracle Service Contracts - Version 12.2.7 and later
Information in this document applies to any platform.


From the Service Contracts authoring form, when attempting to create a New Instance
from the New Instance button available in the Pricing/Products tab, there should not be any performance issue in the Current Location address field.

The issue can be reproduced at will with the following steps:
1) Service Contracts (R)
2) Search for and open the Contract in Entered status
3) Navigate to Pricing/Products tab and Select Line 1 and select the New Instance Button and fill up all details
4) When attempting to select an address for the Party in the Current Location section, the performance issue starts




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