Performance Issue in New Instance Screen Accessed from the Pricing/Products Form when Creating or Updating A Service Contract (Doc ID 2963546.1)

Last updated on JULY 28, 2023

Applies to:

Symptoms

From the Service Contracts authoring form, when attempting to create a New Instance
from the New Instance button available in the Pricing/Products tab, there should not be any performance issue in the Current Location address field.

The issue can be reproduced at will with the following steps:
1) Service Contracts (R)
2) Search for and open the Contract in Entered status
3) Navigate to Pricing/Products tab and Select Line 1 and select the New Instance Button and fill up all details
4) When attempting to select an address for the Party in the Current Location section, the performance issue starts

Changes

Cause

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