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Container Based Shipment Event History Not Showing Event (Doc ID 2963548.1)

Last updated on JULY 26, 2023

Applies to:

Oracle Transportation Management - Version 6.5.2 and later
Oracle Transportation Management Cloud Service - Version 23.2 and later
Information in this document applies to any platform.

Symptoms

Container based shipment event history not showing event


Example:

Agent ID: XXX
Agent Type: TRACKING EVENT
Agent Event: TRACKING EVENT - PROCESSING REQUEST
Agent Actions:
MATCH SHIPMENT: By Shipment ID
MATCH EQUIPMENT: By Equipment ID
 
Shipment ID: xxx
 
Upload the shipment status/event XML
 
Check the 'Container Based Shipment Event History'
Navigate to Shipment Management > Visibility > Container Visibility > Search for the shipment S Equipment > Actions > View Event History > Enter Event Date > Continue > The Event History is empty



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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