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Service ECC Profile "Service: Command Center - Load Service Requests Updated Within Last N Day" Functionality. (Doc ID 2963596.1)

Last updated on JULY 26, 2023

Applies to:

Oracle Teleservice - Version 12.2.12 and later
Information in this document applies to any platform.

Goal

Customer set the ECC Profile “Service: Command Center - Load service requests updated within last n days” value as 732 at site level but ECC Service dashboard is showing Service Requests older than 732 days.
1.ECC Service Dashboard > Data Load Designer > Administration > Data Load Tracking.

Solution

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In this Document
Goal
Solution


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