Service ECC Profile "Service: Command Center - Load Service Requests Updated Within Last N Day" Functionality.
(Doc ID 2963596.1)
Last updated on JULY 26, 2023
Applies to:
Oracle Teleservice - Version 12.2.12 and laterInformation in this document applies to any platform.
Goal
Customer set the ECC Profile “Service: Command Center - Load service requests updated within last n days” value as 732 at site level but ECC Service dashboard is showing Service Requests older than 732 days.
1.ECC Service Dashboard > Data Load Designer > Administration > Data Load Tracking.
Solution
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In this Document
Goal |
Solution |