My Oracle Support Banner

Worklist Page Displays message "Submit Process in progress" When User Respond To Notifications On Their Worklist (Doc ID 2966274.1)

Last updated on AUGUST 25, 2023

Applies to:

Oracle Workflow - Version 12.2.10 and later
Information in this document applies to any platform.
Issue occurs for users when click on reassign or more information requested button it just rotates without fetching page.
Latest framework patches are applied in the environment.

Symptoms

On : 12.2.11 version, Production  instance

ACTUAL BEHAVIOR
---------------
When user responds to the notification ,process is stuck without any progress

EXPECTED BEHAVIOR
-----------------------
Once response done ,it should be further processed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to Oracle Application 
2. Click on Worklist notification
3. Submit process

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, notifications doesn't get processed .

Changes

 Latest CPU patch applied

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.