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On Attaching File On Order Error Occurs "An unexpected error has occurred. Kindly contact system administrator" On HTML Attachment Page (Doc ID 2968051.1)

Last updated on OCTOBER 12, 2023

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On attaching a file on an order following error occurs and file is not attached

Error :

"An unexpected error has occured. Kinldy contact system adminstrator"

The issue can be reproduced at will

1. Go to Oracle Application > Order Management Sure User Responsibility

2. Navigate to Menu path > Order, Returns > Sales Order form

3. Query Sales Order > Click on Tools > View > Attachmemts

4. Select Category and Data Type as File > Click Documemt Catalog > Browse the file and click upload

5. Error appears and file is not attached




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