Serial Number Entered/Scanned in Shipping Execution HTML Details Page are Cancelled After Hitting Enter Key (Doc ID 2969344.1)

Last updated on AUGUST 21, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Unable to enter and/or scan serial numbers into the Shipping Execution HTML Details Page.
Users scans the first serial number and hits enter to navigate to next field to enter the second serial number.
After hitting enter, the page is cancelling first serial number scanned.entered and starts over.


EXPECTED BEHAVIOR
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User should be able to enter and/or scan all the serial numbers for the required quantity without losing first entered serial number and page refreshing.


STEPS
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The issue can be reproduced at will with the following steps:

1. Shipping Operations > Details > Staged
2. Click on any detail ID having serial number at sales order issue.
3. Enteri/scan first serial number and hit enter.
4. After the user hits enter to navigate to next field to enter the second serial number, the first serial that was entered./scanned is lost.

Changes

Cause

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