LAST_UPDATE_DATE Not Updated In Table EAM_PM_LAST_SERVICE When Work Order Is Completed
(Doc ID 2970018.1)
Last updated on AUGUST 24, 2023
Applies to:
Oracle Enterprise Asset Management - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.10 version, PM
ACTUAL BEHAVIOR
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LAST_UPDATE_DATE does not get updated in EAM_PM_LAST_SERVICE when work order gets completed.
EXPECTED BEHAVIOR
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Expect the LAST_UPDATE_DATE to get updated in EAM_PM_LAST_SERVICE when a work order gets completed.
STEPS
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The issue can be reproduced at will with the following steps:
1. Resp: Enterprise Asset Management
2. Complete a work order on the asset
3. See that LAST_SERVICE_READING and WIP_ENTITY_ID gets updated in EAM_PM_LAST_SERVICE, but LAST_UPDATE_DATE field does not get updated.
This gets updated when the user manually updates Last Service Reading in Last Service Information form
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |