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Error VERTEX No Compatible Message in Receivables Credit Transaction Application When Attempting to Complete Credit Transactions (Doc ID 2970404.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Receivables - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On: 12.2.10, Transactions Related

When attempting to create a Credit memo thru "Credit Transactions" and click Complete, the following error occurs.:

Not compatible to VERTEX Release"

Steps to Reproduce:

Responsibility: Receivables
Navigation: Transactions > Credit Transactions

1. Create Credit Transaction

2. Save and Complete

Cause

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In this Document
Symptoms
Cause
Solution


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