My Oracle Support Banner

Error VERTEX No Compatible Message in Receivables Credit Transaction Application When Attempting to Complete Credit Transactions (Doc ID 2970404.1)

Last updated on AUGUST 25, 2023

Applies to:

Oracle Receivables - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On: 12.2.10, Transactions Related

When attempting to create a Credit memo thru "Credit Transactions" and click Complete, the following error occurs.:

Not compatible to VERTEX Release"

Steps to Reproduce:

Responsibility: Receivables
Navigation: Transactions > Credit Transactions

1. Create Credit Transaction

2. Save and Complete

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.