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Calculating Tax On Service Contracts is Causing Performance Issue (Doc ID 2972549.1)

Last updated on SEPTEMBER 20, 2023

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Find that there is performance issue when calculating tax in service contracts.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Using a Service Contracts Manager responsibility, navigate: Contract Administration > Launchpad.
2. Query a contract.
3. Click the Calculate Tax button and observe the performance.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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