R12: AP: Payment Schedule Lines are Missing in the Scheduled Payments Tab of the Invoice Workbench Form (Doc ID 2972685.1)

Last updated on SEPTEMBER 11, 2023

Applies to:

Symptoms

Not all Payment Schedule lines are displayed in the Scheduled Payments tab in the Invoice Workbench form. If there is more than one Payment Schedule line, this can make the invoice appear to have the incorrect amount remaining.

Steps to replicate
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1. Open the Invoice Workbench form (Invoices > Entry > Invoices)
2. Query the problem invoice.
3. Click on the Schedules Payments tab.

Note that there may be no Payment Schedule lines listed or that the sum of the Gross Amount for the lines that are listed do not sum to the invoice amount.

Cause

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