Field Service Technician Portal: The Planned Effort Is Not Auto-Calculated When Changing The Scheduled Dates On Personal Task
(Doc ID 2973232.1)
Last updated on SEPTEMBER 13, 2023
Applies to:
Oracle Field Service - Version 12.2.11 and laterInformation in this document applies to any platform.
Symptoms
Find that the planned effort is not correctly calculated after changing the scheduled start and scheduled end date for a personal task.
The issue can be reproduced at will with the following steps:
1. Log in with Field Service Technician Portal responsibility.
2. Go Personal task tab.
3. Create a personal task and save it.
4. Change the scheduled start and end date for this task.
The planned effort is shown as 0.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |