G-INV - Error: INDEX: 0, SIZE: 0 When Validate Process Or Submit Used On IGT Order (Doc ID 2973664.1)

Last updated on SEPTEMBER 12, 2023

Applies to:

Symptoms

In G-Invoicing, create an IGT Order, an Admin Modification or a Financial Modification. Run the Validate process or click on the Submit button and an Error occurs
the following error occurs.

ERROR
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Error: Index: 0, Size: 0


STEPS
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The issue can be reproduced at will with the following steps:
1. Using Purchasing responsibility, navigate to Buyer Work Center.
2. Navigate to Orders, and create a new IGT Order (by Duplication without Attachments function).
3. Update the Price values, save changes, then run the Validate process or click on the Submit button and the Error is displayed.
3. Move to Modifications, and create a new admin modification.
4. Update the Description field, save changes, then run the Validate process or click on the Submit button and the Error is displayed.
5. Also, create a new financial modification.
6. Save then run the Validate process or click on the Submit button and the Error is displayed.

Changes

Cause

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