Tax Invoice Date Generating in Back Date if Interface Trip Stop Is Errored and Completes Normal Later or Deferred by User for Delivery (Doc ID 2973735.1)

Last updated on SEPTEMBER 12, 2023

Applies to:

Symptoms

Tax Invoice Date is generating in back date if Interface Trip Stop is Deferred by user, or it is landed into error.

Consider below example:

Order A having date as 01-Aug-2023 which is picked, and ship confirmed but interface is deferred.

Order B having date as 02-Aug-2023 which is completed. This order is having the Tax invoice number as 12 with date as 02-Aug-2023.

Now for order A interface trip stop is executed on 03-Aug-2023 this is having Date as 01-Aug-2023 and tax invoice number as 13 which is incorrect as later Tax invoice is having back date.

STEPS
-----------------------
1. Navigate to Order Management
2. Order/Returns > Order > Create the order and ship confirm it.
3. Execute Interface Trip stop later.
4. Verify tax invoice date.

Cause

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