R12: AP: Cancelled Invoice Retained Original Invoice Dollar Amount Instead of 0.00
(Doc ID 2973919.1)
Last updated on SEPTEMBER 12, 2023
Applies to:
Oracle Payables - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Cancelled Standard invoice retained original invoice dollar amount instead of 0.00.
Invoice was cancelled, but still there is a dollar amount in the invoice header.
The invoice lines show cancelled and distribution records are correctly reversed, marking the status of the invoice "Cancelled."
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open invoice Workbench
2. Query invoice
3. Notice that invoice header amount still shows a positive dollar amount, but the invoice shows cancelled.
Changes
Cancel of invoice.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |