My Oracle Support Banner

R12: AP: Cancelled Invoice Retained Original Invoice Dollar Amount Instead of 0.00 (Doc ID 2973919.1)

Last updated on SEPTEMBER 12, 2023

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Cancelled Standard invoice retained original invoice dollar amount instead of 0.00.
Invoice was cancelled, but still there is a dollar amount in the invoice header.

The invoice lines show cancelled and distribution records are correctly reversed, marking the status of the invoice "Cancelled."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open invoice Workbench
2. Query invoice
3. Notice that invoice header amount still shows a positive dollar amount, but the invoice shows cancelled.



Changes

 Cancel of invoice.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.