Customer Merge Exhibits Poor Performance For A Large Volume Of Delivery Details Having Multiple Ship To And Deliver To Sites
(Doc ID 2975355.1)
Last updated on DECEMBER 01, 2023
Applies to:
Oracle Order Management - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
Customer Merge exhibits poor performance when attempting to process a large volume of delivery details in the merge for customers being merged,
which are possibly containing multiple ship to and deliver to locations for each.
Expect that there are no performance issues during Customer Merge for customers with a large volume of delivery details having multiple sites.
STEPS
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The issue can be reproduced at will with the following steps:
1. Receivables Responsibility
2. Run Requests
3. Select Customer Merge
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |