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R12:AP: Invoice is Cancelled But the Header Amount On the Invoice Workbench is Not Zero (Doc ID 2975948.1)

Last updated on JUNE 12, 2024

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Invoice is cancelled and all the lines and distributions are cancelled properly and amount is zero but the Invoice header amount is not zero.

Steps to reproduce:

  1. Login to Payables responsibility-> Choose Invoices -> Entry-> Invoices
  2. Create Invoice, Validate and account
  3. Cancel the invoice and account Invoice cancellation
  4. Query the invoice in invoice workbench, Invoice status is cancelled but the header amount is not zero

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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