R12: AP/IBY: Payment Process Request Stops With Error "Payment Exchange Rates Missing" When Using a Payment Date in the Future (Doc ID 2979990.1)

Last updated on OCTOBER 11, 2023

Applies to:

Symptoms

When attempting to process a Payment Process Request (PPR) the following error occurs:

ERROR
-----------------------
Payment Exchange Rates Missing

To replicate:

1. From a Payables responsibility navigate to Invoices -> Entry -> Invoices
2. Create an invoice in a non-functional currency
3. Validate and Approve the Invoice
4. From a Payables responsibility navigate to Payments -> Entry -> Payments Manager
5. Click "Submit a Single Payment Process Request"
6. On the "Payment Attributes" tab set the "Payment Date" to a date in the future and the "Payment Exchange Rate Type" to a valid type (i.e. Corporate or Spot)
7. Submit the Payment Process Request
8. The process will stop after the build as the rate will not be available.

Cause

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