My Oracle Support Banner

User Not Able To Open Multiple Forms in the Application, When Opening a Second Form, the First Form Opened Will Close Automatically (Doc ID 2980436.1)

Last updated on FEBRUARY 22, 2024

Applies to:

Oracle Order Management - Version 12.2.10 and later
Oracle Payables - Version 12.2.12 to 12.2.12 [Release 12.2]
Information in this document applies to any platform.

Symptoms

A user is not able to open multiple forms within a responsibility. When opening a second form, the first form that was previously opened will automatically close. For example, if a user opens "Order Organizer", and then tries to open "Sales Agreement Organizer" after, then the "Order Organizer" form will close automatically.

Steps to reproduce:

  1. Log in to Order Management Super User.
  2. Click on "Quick Order Organizer".
  3. Minimize the "Order Organizer" form.
  4. Now click on "Sales Agreement Organizer".
  5. Notice that the "Order Organizer" form is gone. It was automatically closed.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.