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Loc Disabled, City And State Not Coming While Creating Deliver To Location In Sales Order Form (Doc ID 2980889.1)

Last updated on OCTOBER 15, 2023

Applies to:

Oracle Order Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, Transaction Entry

ACTUAL BEHAVIOR
---------------
Location field disabled and city and state not coming while creating Ship To / Deliver to Location in Sales Order Form

While creating Add Deliver to location address user is not getting City and State defaulting and Location field is disabled.
 

EXPECTED BEHAVIOR
-----------------------
City LOV should pops up the same as R12.1.3 Release

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sales Order Form
2. Populate Customer Name
3. Action -> Add Customer
4. Enter Address, County, Post Code. Save Create, City LOV window not pops up

Cause

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In this Document
Symptoms
Cause
Solution
References


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