R12:AP: Unable To Create / Add Supplier Bank Account Number Of An Older Employee Who Has Rejoined Due To Error- "External bank account already exists" (Doc ID 2980993.1)

Last updated on OCTOBER 16, 2023

Applies to:

Symptoms

An  employee has rejoined the organization. The employee has been created as a new employee and is using the older bank account number.

Unable to Add or Create a new bank account num: '0201xxxx800' due to corruptions in party information.

Creating again the same bank account throws error

 

STEPS
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The issue can be reproduced at will with the following steps:
1. (N) Payables responsibility > Suppliers > Search External Bank Account Assignment
          Search for the bank account num: '0201xxxx800'. The owner ( supplier - Employee Type) is shown up

          Unable to find the identified supplier in the Supplier's page.
          Thus, not able to add the newly created supplier ( employee type) as joint owner of the bank account.

2. Unable to Create the supplier bank account once again as it already exists. The error message is shown up.

 

Changes

Cause

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