R12: AP/IBY/POS: When Removing a Supplier Address the Confirmation Screen Shows Bank Accounts Not Associated to the Supplier Address
(Doc ID 2981121.1)
Last updated on NOVEMBER 27, 2023
Applies to:
Oracle Payables - Version 12.0.0 and laterOracle Payments - Version 12.0.0 and later
Oracle iSupplier Portal - Version 12.0.0 and later
Information in this document applies to any platform.
Symptoms
When a user clicks to remove an address from a supplier the confirmation screen shows banking details that are not associated with the supplier.
To remove an address from a supplier:
- From a Payables responsibility navigate to Suppliers -> Entry
- Pull up an existing supplier
- Click "Update" on the row for the desired supplier
- Click on "Address Book"
- Click on the Remove Icon
- This will pull up a confirmation screen "Address Removal Warning"
This screen may show Bank Account Details that have bank accounts not related to the supplier in question
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |