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R12: AP/IBY/POS: When Removing a Supplier Address the Confirmation Screen Shows Bank Accounts Not Associated to the Supplier Address (Doc ID 2981121.1)

Last updated on NOVEMBER 27, 2023

Applies to:

Oracle Payables - Version 12.0.0 and later
Oracle Payments - Version 12.0.0 and later
Oracle iSupplier Portal - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

When a user clicks to remove an address from a supplier the confirmation screen shows banking details that are not associated with the supplier.

To remove an address from a supplier:

  1. From a Payables responsibility navigate to Suppliers -> Entry
  2. Pull up an existing supplier
  3. Click "Update" on the row for the desired supplier
  4. Click on "Address Book"
  5. Click on the Remove Icon
  6. This will pull up a confirmation screen "Address Removal Warning"
    This screen may show Bank Account Details that have bank accounts not related to the supplier in question

Cause

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In this Document
Symptoms
Cause
Solution
References


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