How to Re-submit Failed Intragovernmental Orders Interface Program to Run Again? (Doc ID 2981357.1)

Last updated on OCTOBER 18, 2023

Applies to:

Goal

Intragovernmental Orders Interface Program was failed to be processed due to G-Invoicing System was down at the time.
However, after G-Invoicing System was up again and 'Intragovernmental Orders Interface Program' was submitted to re-process previous failed transactions, 'Intragovernmental Orders Interface Program' was failed with error "Server returned responseCode: 500 and responseMessage: Internal Server Error" captured in concurrent log file as below

Parameter: AGENCY_TYPE value: REQUESTING_AGENCY
Parameter: REQUEST_MODE value: PUSH
Parameter: REQUEST_TYPE value: CREATE_ORDER
Parameter: ORG_ID value: xxx
Parameter: AGENCY_LOCATION_CODE value: xxxxxxx
Parameter: DOCUMENT_NUMBER value: xxxxxxx
Parameter: DOCUMENT_STATUS value:
Parameter: ATTACHMENT_NUMBER value:
Parameter: PROCESS_ERROR_DOCUMENTS value:
Parameter: PARENT_REQUEST_ID value: xxxxx
Selecting the request from the table for the given input parameters
Updating the record in igt_document_request for id = xxxxx
....
SSL Context has been initialized
Building the payload for the request
Calling the G-Invoicing service

Solution

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