After Application of the 2023 Year End Phase 1 Patch, Payroll User is Not Able to View PDF Output from Check Writer (XML) and Deposit Advice (XML) Main Request (Doc ID 2981998.1)

Last updated on OCTOBER 19, 2023

Applies to:

Symptoms

After applying 2023 Year End Phase 1 Patch 35840000, the Check Writer (XML) and Deposit Advice (XML) completed without error, but when payroll users click on view output , the PDF output is not available.
  
STEPS
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The issue can be reproduced  with the following steps:

1.  Applied patch 35840000 Year End Phase 1 for Calendar Year 2023.

2.  Navigate to US HRMS Manager > Submit Processes and Reports.

3.  Submit Single Request > Check Writer (XML).

4.  Click on View Output for the main request Check Writer(XML) . XML output only is available.

5.  Click on View Output for the Sub-process Payroll file reporter . PDF is available but before Year End Phase 1,  PDF output was also available from the main request.

Changes

 Applied 2023 Year End Phase 1 Patch 35840000.

Cause

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