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Attachments Link Does Not Work For Blanket Release Approval Notifications, the Link Opens Attachments That Are Not Attached to the Blanket Release (Doc ID 2982568.1)

Last updated on MARCH 04, 2024

Applies to:

Oracle Purchasing - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

 
The approval notification to approve a Blanket Release has an Attachments link that downloads incorrect file attachment(s).  The link opens attachment(s) for a different document


STEPS
-----------------------
1. Set profile PO : Attachments to display in Notications Header = PURCHASING
2. Create Blanket Release with Header attachment (File type attachment)
   Navigation:  Purchasing responsibility, Purchase Orders > Blanket Releases and use form to create a new Blanket Release.  Click pencil icon in toolbar at top of the Form and add attachment and save
3. Click the Approve button and submit the Blanket Release for approval
4. The approver receives the approval notification for the Blanket Release, and it has incorrect Attachment(s) in the Header Attachments section

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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