R12: AP: ECC Enterprise Command Center Supplier Balance Showing Paid Invoices (Doc ID 2983124.1)

Last updated on FEBRUARY 13, 2024

Applies to:

Symptoms

Fully paid invoices appears in Supplier Balance in ECC Dashboard that does not appears in Account Payable Trial Balance Report

The issue can be reproduced  with the following steps:

1) Navigate to Payables Manager Responsibility.

2) Invoices > Entry > Invoice

3) Create Invoice and save

4) Validate and account the invoice

5) Create Payment for the Invoice

6) Account the Payment

7) Go to ECC: Enterprise Command Center

8) Go to Supplier Dashboard

9) Review Supplier Balance transactions and notice paid invoices are appearing.

Changes

Cause

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