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The Download Processor Does Not Process Emails When Embedded Screenshots Are Sent To Email Center (Doc ID 2983454.1)

Last updated on NOVEMBER 16, 2023

Applies to:

Oracle Email Center - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Emails that contain screenshots are not getting processed by the Download Processor. Additionally, the error below is displayed in the Download Processor page.

Errors
java.sql.SQLException: Exhausted Resultsetat oracle.jdbc.driver.OracleResultSetImpl.getBLOB


Steps
(R) Email Center Administration
(N) Administration > Monitoring > Download Processor

There is an X under the Status column

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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