In the Requisition iProcurement Punchout Process When Using a P-CARD, the Credit Card Holder Name Is Incorrectly Not Included in the cXML Data (Doc ID 2985209.1)

Last updated on NOVEMBER 09, 2023

Applies to:

Symptoms

During Procurement Card (P-CARD) punchout transactions to the supplier in the Requisition creation process, the Name (credit card holder name) field is missing in the cXML data sent to the supplier.

Steps to Reproduce
1.  Go to the iProcurement responsibility and click on the Store for the Supplier that has been setup to Punchout to the Supplier Site in question with the issue.
2.  Select Items from Supplier Page and click button on the supplier page to Add to Cart which will then automatically redirect back to the iProcurement system with the added items.
3.  In the above flow the cXML transmission to the supplier does not include the credit card holder name which is required by the Supplier.

This is the snippet from the cXML data that has the P-CARD information that is missing the credit card holder name.  This does show the Card Number and Expiration Date are successfully included. 

NOTE:   This issue is not observed to cause a problem with the connection to the supplier punchout itself and also does not affect the creation or communication of the Purchase Order (PO) to the supplier. 

Cause

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