Unable To Export Territories
(Doc ID 2986381.1)
Last updated on JANUARY 29, 2024
Applies to:
Oracle Field Service - Version 12.2.8 and laterOracle Territory Management - Version 12.2.8 and later
Information in this document applies to any platform.
Symptoms
When a user navigates to the Territories page, clicks on the Export button and then chooses to Export and clicks "Continue" a Create Document page is displayed instead of the download of the Territory.
Steps
(R) Territory Management
(N) Territory Administration -> Territories
Click on “Export” button for first territory
Export screen
Click Selected Node and all of its children
Click on Continue
The download does not take place.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |