When Trying To Receive RMA, Parent Lot Number Is Defaulted Incorrectly (Doc ID 2986410.1)

Last updated on NOVEMBER 13, 2023

Applies to:

Symptoms

Parent lot number is not being displayed correctly for RMA Receipt transactions if an item is parent lot controlled.
 
The issue can be reproduced at will with the following steps:
1. Navigate to Order Management responsibility, create Return Sales order for parent lot controlled item. (N): Order Management > Orders,Returns > Sales Orders
2. Perform the receipt from the mobile (Materials & Mfg --> Receiving --> Receipts --> RMA)
3. Enter all the necessary details and on Parent Lot field observe that the lot number value is defaulted instead of Parent Lot number.

Cause

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