My Oracle Support Banner

New Record Is Created in pay_external_accounts Table When Trying to Update Data Using hr_personal_pay_method_api.update_personal_pay_method API in Correction Mode (Doc ID 2986622.1)

Last updated on NOVEMBER 16, 2023

Applies to:

Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When using hr_personal_pay_method_api.update_personal_pay_method API (Application Programming Interface) in correction mode to update existing data in pay_external_accounts table, we have observed that it does not update data but instead it is creating a new record.


The issue can be reproduced at will with the following steps:

1. Log in to SQL database using relevant tool (for example SQL Developer/ Toad).
2. Execute hr_personal_pay_method_api.update_personal_pay_method API with required parameters (with correction mode and update a segment column).
3. Observe that the record from pay_external_accounts table is not updated and instead a new one is created.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.