Error "Service Request Types - The Following Required Field Does Not Have A Value: SR_TYPES" While Updating Service Request Types (Doc ID 2986743.1)

Last updated on NOVEMBER 13, 2023

Applies to:

Symptoms

When trying to update Service Request Types getting the following error

ERROR
-----------------------
Service Request Types - The following required field does not have a value: SR_TYPES

The issue can be reproduced at will with the following steps:
1. Login to Applications
2. Go to Service responsibility
3. Navigate to Setups --> Definitions -->HTML Setup --> Service Request Type
4. Enter data and click on Apply
Get the above error

Changes

Cause

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