Sum Of Allocation Amounts At Line Level XX Is Greater Than Receipt Amount XX For Receipt Number XX (Doc ID 2987073.1)

Last updated on NOVEMBER 22, 2023

Applies to:

Symptoms

Receipt does not get sent over to the Future Pay staging/interface table. Below error occurs

ERROR
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Error 2: Sum of allocation amounts at line level XX is greater than receipt amount XX for receipt number XX

STEPS
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The issue can be reproduced at will with the following steps:

 1.Create a lockbox file for a contract that has both open credit memos and open invoices and do overpayment on the invoice balance

2. Ensure the over application flag is set to "Allocate to Future Pay"

3. Go to Lease Super User(R)

4. Go to Requests

5. Submit Program Process Lockboxes and Future Pay Sweep then validate the applications and allocations

Cause

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