Why Is The Snapshot Button In the Define Physical Inventory Form Inactive (Grayed Out)? (Doc ID 2987144.1)

Last updated on NOVEMBER 14, 2023

Applies to:

Goal

In the Define Physical Inventory form, after creating a new Physical Inventory or querying
for an existing Physical Inventory where the snapshot has not yet been generated, the
Snapshot button is inactive.  It cannot be clicked to initiate the snapshot. 

Why is it inactive and how can it be made active?

Steps

1. Navigate: Inventory > Counting > Physical Inventory > Physical Inventories
2. Create a new Physical Inventory or query for an existing Physical Inventory where the snapshot has not yet been created.
3. See the Snapshot button is inactive.

Solution

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