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Return Order Approval Notification Is Not Going to Second Approver and Workflow Ending in Error (Doc ID 2987548.1)

Last updated on NOVEMBER 16, 2023

Applies to:

Oracle Order Management - Version 12.2.11 and later
Information in this document applies to any platform.


When attempting to approve AME Notification for Sales order ,
the following error occurs.

XML. Caused by: 2020: Error when getting notification content. Caused by: ORA-20002: 3240: Error '-4061 - ORA-04061: existing state of has been invalidated
ORA-04061: existing state of package body ""APPS.OE_ORDER_WF_UTIL"" has been invalidated
ORA-04065: not executed, altered or dropped package body ""APPS.OE_ORDER_WF_UTIL""
ORA-06508: PL/SQL: could not find program unit being called: ""APPS.OE_ORDER_WF_UTIL""


1. Login to Oracle Applications
2. Go to Order Management Super User Responsibility
3. Navigate to MENUPATH > Orders, Returns
4. Open the Sales Order Form
5. Query the Order Reported
6. Observe the above note on the Sales Order Screen upon trying to approve the AME notification




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